Privacy Policy

This Privacy Policy explains how Bizzo Casino collects, uses, stores and protects the personal information of players who register and play on this site from Australia. Bizzo Casino operates under an offshore gaming licence issued in Curacao, which is not an Australian regulator, so local Australian gambling supervision does not apply to this service. By creating an account or using the site, you consent to the handling of your data as set out below. We collect only the information needed to run your account, process transactions, meet our legal obligations and keep the platform secure.

When you register we collect identifying details such as your full name, date of birth, email address, residential address, phone number and chosen currency. As you use the site we record transaction data linked to your deposits and withdrawals through PayID, POLi, bank cards and crypto wallets, along with gameplay and bonus activity. Technical data such as your IP address, device, browser and pages viewed is gathered automatically to detect fraud and prevent duplicate accounts. We use this data to run your account, deliver games from providers such as Pragmatic Play, Play’n GO, Betsoft, Nolimit City and Hacksaw Gaming, and apply any bonus with its wagering requirements.

Because we are legally required to verify our players, we operate a Know Your Customer (KYC) and identity verification process. Before a withdrawal is approved you may be asked for a government-issued photo ID, proof of address and, in some cases, evidence of your source of funds. This protects against underage gambling, money laundering and account takeover, and is why verified withdrawals are usually settled in around ten to thirty minutes, with crypto cash-outs often within an hour once documents are approved. Verification records are shared only with the payment processors, verification partners and regulators we are obliged to work with.

Our site uses cookies to keep you logged in, remember your preferences and measure traffic; some are essential for the site to function, while analytics cookies help us understand how the platform is used. You can manage or disable non-essential cookies through your browser settings, though turning off essential cookies may prevent parts of the site from working. We do not sell your personal information or share it with third parties for their own marketing without your consent.

We protect your data with encryption, access controls and secure storage, and retain personal and transaction records while your account is active and for any further period required by financial and anti-money-laundering law after closure. You may request access to the information we hold, ask us to correct inaccurate details, request deletion where we are not obliged to keep the data, or withdraw marketing consent at any time. To make a privacy request or raise a concern, contact our support team through live chat or the email address on our Contact page.